Delete your account

360 Next-Gen App · Mets Trading (Pty) Ltd t/a 360 Next-Gen

You can permanently delete your 360 Next-Gen account at any time, either directly in the app or by emailing us. Deletion cannot be undone.

Option 1 — Delete in the app (fastest)

Open the 360 Next-Gen app and sign in.
Tap your avatar (top right) to open your Profile.
Scroll down and tap Delete account.
Confirm. Your sign-in and profile are removed immediately and you are signed out.

If the app asks you to sign in again first, that is a security check for recent authentication — sign out, sign back in, and repeat the steps.

Option 2 — Request deletion by email

Email marcw.csd@gmail.com with the subject "Delete my 360 Next-Gen account" from the email address linked to your account. We will verify the request and delete the account.

What gets deleted

Your sign-in credentials (email/Google account link).
Your user profile (display name, avatar, role, verification status).
Your notification tokens and topic subscriptions.

What may remain

Posts, comments and reactions you shared publicly may remain visible after account deletion. To have these removed as well, say so in your email request (or contact support after deleting in-app) and we will remove them.
Records we are legally required to keep, for as long as the law requires.
Anonymised analytics that are not linked to your identity.

How long it takes

In-app deletion is immediate. Email requests are processed within 30 days, and any requested content removal within the same period.